Introducing WootAI, our AI agentMeta Business Partner

Your whole team answering the same WhatsApp — nothing gets missed

WhatsApp, Instagram, email and chat all arrive in one place. WootAI answers the repetitive questions on its own so your team handles what actually needs a person.

Start free

7 days free · No credit card · Cancel any time

Plans from US$28/month (≈ R$149)
Wootdesk dashboard

Companies already supporting customers better with Wootdesk

SAB
Popedi
MSTI
CMD
NSresgate
SAB
Popedi
MSTI
CMD
NSresgate
SAB
Popedi
MSTI
CMD
NSresgate
SAB
Popedi
MSTI
CMD
NSresgate

83.94%increase in customer satisfaction

Wootdesk changed the way we support our customers. We raised our satisfaction rate by 83.94%, organised our team better and made our support far quicker. With the Google Reviews integration we also widened SAB Automação's reach and strengthened our online presence.
SAB Automação
Eduardo, CEO of SAB AutomaçãoWootdesk customer since 2024
With artificial intelligence·See WootAI in action

Stop answering the same question ten times a day

WootAI comes built into Wootdesk. It answers what repeats, suggests a ready reply the moment someone takes over, and translates on the spot into the customer's language.

U
Hey, I need some help!
AI
Hi! This is WootAI — how can I help you today?
It answers the usual questions for you

It learns from your help centre and from the replies your team has already written, then handles the usual questions on its own.

WootAI suggestions

Your subscription renews on the 15th. Would you like to update your payment method?

97% de correspondência

Your plan still has room for 5 more people. Want to move up a plan?

84% de correspondência
Ask WootAI anything…
The reply is ready before you start typing

Your teammate opens the chat and already sees a suggested reply, the customer's history and what the help centre says about it. Accept, adjust, send.

HelloHelloEN → PT
MerciThank youFR → EN
HolaCiaoES → IT
Speak your customer's language

WootAI translates both ways, instantly. Your team writes in their language and the customer reads in theirs.

Every channel|See every channel

WhatsApp, Instagram, email and chat on one screen

Wootdesk lets you support customers on your website, email, social networks and messaging platforms — all in one unified inbox.

Live ChatEmailWhatsAppInstagramMessengerTelegramSMS+ more
WHATSAPP BUSINESS
CW

Wootdesk Support

online

Hoje

Hi! I need help with my recent order number 8492.

10:23

Hi there! Happy to help. Let me pull up your order now.

10:24

It was supposed to arrive yesterday 😕

10:24

I can see it! Your order is out for delivery today — expected by 6pm. Sorry for the delay!

10:25

Great, thank you! 🙏

10:26
Type a message
LIVE CHAT WIDGET

Hello!

How can we help?

Search the Help Center
Live chat settingsInstalling live chatenable identity validation
E-mailacme.inc@email.com.br
Phone+55 11 99999-9999
Live chat for your website

Customise colours, language and design to match your brand. Engage customers the moment they arrive.

WhatsApp Business at scale

Send rich messages, share updates and build personal connections with every customer.

Extend with our API

Build custom integrations that fit your workflow and support requirements perfectly.

Help centre·See the help centre

Your customer finds the answer alone, at any hour

Build a questions-and-answers page that looks like your company. People who would rather sort it out themselves do it at three in the morning, and your team gets fewer repeat messages.

Tailor content to every customer segment

Write tailored content for each segment. Whether you manage multiple brands or products, create dedicated portals for each and run them all from one dashboard.

Portals

Create and manage multiple portals

How to
guia de usuario

Improve content discovery with AI-powered search

Find content easily with our AI search, built for natural, conversational queries. Deliver fast, relevant answers for a delightful experience.

custom domain|

Get an SSL certificate for your custom domain.

We provide SSL certificates for every cloud customer who sets up a custom domain for their portal. Secure access is...

Categories6 articlesKeep your articles grouped and organised
MultilingualEnglish (en-US)All locales supported
Rich ContentWrite rich content with video links and metadata
Custom Domainhttps://www.docs.seudominio.com.brPick a live chat widget for your help center
Organising the queue·See all features

Organise conversations the way your team works

See conversations as cards on a Kanban board that matches how your team works, and set messages to go out at the right hour — all inside Wootdesk.

See the Kanban board

Every conversation becomes a card on the Kanban board

See every conversation as a card on a Kanban board. Use default pipelines that work automatically, or build your own with custom stages.

  • By conversation status — automatic
  • By response deadline
  • Your own stages, by dragging and dropping
Open4
SJ
Sarah J.

I need help with my invoice.

billing
MK
Mike C.

API integration issue

api
In Progress2
EL
Emma L.

Awaiting refund

reembolso
Resolved7
TW
Tom W.

Issue resolved ✓

done
See scheduling

Send the right message at the right time

Write the reminder, the chase or the follow-up now and set the hour it leaves. It goes out during business hours, even when you are not around.

  • Automatic follow-up for leads and customers
  • Smart sending within business hours
  • Integrations with API, N8N and CRM

Scheduled Messages

3 pending
SJ
Sarah J.Follow-up
Today · 3:00 PM
MK
Mike C.Renewal
Tomorrow · 10:00 AM
EL
Emma L.Billing
18 Jun · 9:30 AM

Ready to stop losing messages?

Create your account in minutes and connect WhatsApp today. 7 days free, no credit card.

Start now, it's free
Plans from US$28/month (≈ R$149)