Delight customers.
Empower teams.
Build your own help center with intuitive knowledge base software. Cut queries, boost agent efficiency and raise the level of your customer support.
How do I set up my account?
Getting started guide · Setup walkthrough
Updated 2 days ago
Connecting your mailbox
Learn how to integrate your team's email accounts and start receiving messages in Wootdesk.
Far more than a knowledge base
Search that actually works, AI that suggests answers and analytics that show what is missing. Built to cut tickets, not just store articles.
Password Reset Guide
98% matchStep-by-step instructions to reset your password...
Account Security Settings
72% matchManage your security preferences and two-factor authentication...
AI search
Customers type questions in their own words and get relevant articles instantly. No exact keyword matching needed.
Article translations
Publish in multiple languages
Create articles in any language. Each locale gets its own URL structure so customers find content in their language.
Welcome to our platform!
This guide will help you get started quickly.
Step 1: Create your account
Click the sign-up button and fill in your details...
Simple article editor
Write and format articles in a clean editor. Add images, videos and code blocks with no technical knowledge.
Help and Support
Popular articles
Embedded in your chat widget
Customers can search your knowledge base straight from the chat widget. They find answers without waiting for an agent.
Write, organise and publish with ease
A simple editor for your team to create and manage help articles with no technical knowledge.
Rich text editor
Write articles with formatting, images and embedded YouTube or Vimeo videos.
Categories and sections
Keep articles organised and easy for your customers to find.
Draft and publish workflow
Save drafts, preview changes and publish when you are ready.
Custom domain + SSL
Host on your own domain with automatically generated SSL certificates.
SEO metadata
Manage metadata for better visibility and discovery in search engines.
Full API support
Build custom integrations with our comprehensive API.
Let AI answer from your knowledge
Train WootAI on your help articles. It answers common questions automatically in the chat widget and suggests replies to your agents.
- Automatic chat replies — WootAI reads your articles and answers customer questions automatically
- Agent suggestions — suggests relevant articles while agents are replying to customers
- FAQ suggestions — spots frequent questions in conversations and suggests new articles to write
WootAI suggested a reply
Baseado no artigo "Como redefinir senha"
New suggested FAQ
How do I change my billing details?
asked 12 times
Resolved automatically by WootAI
Customer found the answer in the help centre
DesviadoHelp Center Portals
3 active portalsMultiple portals, one dashboard
Managing several brands or products? Create a dedicated help center portal for each and manage them all in one place.
- Separate portals — each brand or product gets its own help center with unique branding
- Central management — run every portal from a single dashboard
- Private pages — restrict access to specific articles for selected users (coming soon)
Help center inside your chat widget
Customers can search your knowledge base straight from the chat widget. They find answers without waiting and, when they need more help, the conversation carries on with full context.
- One-click setup — link your help center to the live chat widget in a single click
- Busca antes do chat — os clientes pesquisam artigos antes de iniciar uma conversa
- AI suggestions — WootAI suggests relevant articles based on what customers type
Acme Support
×Suggested articles
Language versions
Same article, several languages
Speak your customers' language
Publish your help center in multiple languages. Each locale gets its own URL structure and customers are routed automatically to content in their language.
- Many languages — publish articles in as many languages as you need
- Locale URLs — each language gets its own clean URL structure
- Translation workflow — track which articles need a translation update (coming soon)
Cut tickets, not customer satisfaction
Offer the self-service experience your customers expect while freeing your team for the conversations that need a human touch.
Free for 7 days. No credit card.